Question 1

Which areas in Gurugram does Tiffinly deliver to?

Accepted Answer

We deliver fresh home-cooked tiffins to DLF Phase 3, DLF Cyber Hub, and DLF Cyber City, plus nearby Gurugram locations.

Question 2

Is the food pure vegetarian?

Accepted Answer

Yes. Tiffinly serves a 100% vegetarian, home-style North-Indian menu cooked fresh every day.

Question 3

Do you offer monthly tiffin plans?

Accepted Answer

Yes. You can order a single meal or subscribe to weekly and monthly plans with savings, and pause or skip deliveries anytime.

Question 4

What are your delivery timings?

Accepted Answer

Lunch is delivered between 11 AM and 2 PM and dinner between 7 PM and 9 PM, seven days a week.

Question 5

How much does a tiffin cost?

Accepted Answer

Meals start at ₹99 for a mini thali. See the full menu and plans on our Pricing page.

Question 6

Can I pause, skip, or cancel my subscription?

Accepted Answer

Yes. You can pause, skip a delivery, or change your plan anytime from your account dashboard — there's no lock-in.

Question 7

What payment methods do you accept?

Accepted Answer

We accept Cash, UPI, and cards. For subscriptions, the plan amount is payable on your first delivery via Cash or UPI.

Question 8

Can I change or cancel an order after placing it?

Accepted Answer

Reach out as soon as possible via WhatsApp or phone. If the kitchen hasn't started preparing your order, we'll do our best to update or cancel it.

Question 9

Do you accommodate dietary preferences or allergies?

Accepted Answer

Our menu is 100% vegetarian and cooked fresh daily. Tell us about specific preferences or allergies and we'll do our best — Deluxe subscribers can add special requests.

Question 10

Do you offer corporate or bulk tiffin plans?

Accepted Answer

Yes. We offer corporate plans with group discounts for offices in Cyber Hub and Cyber City. Contact us for a custom quote.

Question 11

What if I'm not satisfied with a meal?

Accepted Answer

Your satisfaction matters. If something isn't right, contact us the same day and we'll make it right.

Location

Frequently Asked Questions

Frequently Asked Questions